Contact Us & Member Support
Official communication channels for member assistance, DMCA notices, VIP membership verification, and platform inquiries.
1. Official Support & Communication Channels
We are dedicated to assisting our developer and creator community. You can reach our team directly through the following official channels:
Monday to Saturday: 9:00 AM – 8:00 PM (IST). Inquiries sent during weekends or public holidays are addressed on the next business day.
2. Pre-Sale Inquiries & Payment Verification
Have questions before joining a VIP membership plan? Or recently completed a manual UPI / Bank transfer and need expedited audit activation?
Please send an email to contact@shinegpl.com with the following details:
- Registered Username: Your member username on Shine GPL.
- Transaction Reference / UTR: The 12-digit UPI/Bank reference number.
- Payment Screenshot: Clean screenshot showing successful payment.
Our manual audit team verifies payments and unlocks VIP access swiftly in order of receipt.
3. Copyright Holders & DMCA Inquiries
Shine GPL respects all copyright authors. If you are an intellectual property owner or legal representative and believe software has been posted in error outside of GNU GPL compliance, please send formal notice to:
Official Agent Email:contact@shinegpl.com
Please review our official DMCA Policy to ensure your notice contains all required statutory elements for expedited action within 24 to 48 hours.
4. Technical & Installation Guidance
Please note that items on Shine GPL are shared for testing, prototype development, and research under the GPL. We do not provide author license keys or private developer troubleshooting tickets.
For help extracting bundle zips or resolving common upload errors like "style.css missing", please consult our File Download Instructions Guide.